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Privacy Policy

Welcome to the QKnow Privacy Policy.

QKnow Avenir Company Limited operates www.qknowedtech.com. The Website and Application are platforms built to host, manage, and deploy curriculum-relevant content to learners via smartphones and tablets, with marginal concern for internet limitations and costs.

This page informs you of our policies regarding the collection, use, and disclosure of your personal data when you visit, access, browse through, and/or use our website and when you use any storage or transmitting device provided by us. Please read carefully, as you need to understand how we intend to retain and protect the private information you provide us.

Qknow values your trust and confidence. We are committed to safeguarding the privacy of your information at all times

Consent

By accessing or using Our services or Products, you agree to collect and use information per this Notice. Once you provide consent, you may change your mind and withdraw the consent at any time by contacting us at info@qknowedtech.com but please note that consent withdrawal will not affect the lawfulness of any processing carried out before you withdraw your consent.

How We Use Your Data

We use the personal information we collect from students (or about students from teachers and parents) to provide and improve the Service, for educational purposes, security, and safety purposes, or as allowed by law. We will not require children to provide more personal information than is reasonably necessary to participate in the Service. We will only use your data for the purpose for which we collected it which may include the following: • to register you as a new user.

  • to process and deliver your order.
  • to manage your relationship with us;
  • to recommend products or services which may be of interest to you;
  • to help us identify and provide the type of service offerings in which you are most interested;
  • to enable us to create the content most relevant to you and to generally improve our services;
  • to make the Platform easier for you to use by not having to enter information more than once;
  • to manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities; and
  • to send periodic emails and marketing materials regarding your interest in Our products and services

Data Retention

We will not retain student personal information for any longer than is necessary for educational purposes and legal obligations, or to provide the Service for which we receive or collect the student's personal information

Data Security

We store and process your personal information on our computers in Ghana. where we need to transfer your data to another country, such a country must have an adequate data protection law. Please be assured that we have put in place appropriate security measures including but not limited to access controls, firewalls, data encryption, and physical security to prevent your data from being lost, altered, disclosed, or otherwise used in an unauthorized way. In addition, we limit access to your data to those employees, agents, and contractors who have a business need to know. These employees, agents, and contractors must maintain confidentiality at all times and will only process your personal data according to our instructions.

Also, note that we have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where We are legally required to do so.

We Never Sell Personal Information

We will never sell or rent your personal information or non-personal information. We will only share or disclose personal information as outlined in the Privacy Policy, such as with a limited set of third-party service providers necessary to provide or develop our Services (such as database hosting) or as required by law, and we will be transparent about who these service providers are.

We will contractually require that these service providers process personal information following our instructions and consistent with this Privacy Policy. We ensure that these service providers employ reasonable and comprehensive data protection and security protocols.

Security

QKnow implements a variety of reasonable security measures to protect the security and integrity of your personal information. We have implemented strong controls and security safeguards at the technical and operational levels to prevent unauthorized access to your information. Our Platform uses Transport Layer Security (SSL/TLS) to ensure secure transmission of your personal data. You should see the padlock symbol in your URL address bar once you are successfully logged into the platform. The URL address will also start with https:// depicting a secure Webpage.

Please note that you also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others. However, as the internet is not a secure medium, we cannot guarantee that security breaches will never occur. Accordingly, we are not responsible for the matters, which include actions of hackers and other unauthorized third parties that breach Our reasonable security procedure.

Changes to Our Privacy Policy

We reserve the right to amend or modify this Privacy Policy and if we do so, we will be transparent about our practices so that you can make meaningful choices about how your personal information is used. If we make a material change, we will provide prominent notice by posting a notice on our service or this website page, and/or we will notify you by email (if you have provided an email address to us).

DISCLAIMER

By this Policy We do not represent or warrant the condition or functionality of Our platform(s), its suitability for use, nor guarantee that Our service will be free from interruption or any error. No liability or responsibility shall lie for risks associated with the use of Our Platform, including but not limited to any risk to your computer, software, or data being damaged by any virus, software, or any other file that might be transmitted or activated via Our Platform or your access to it. We neither guarantee the reliability of the information on Our Platform—particularly those shared by third-party users.